Privacy policy
How we handle the information you give us when you enquire, book and travel with us.
Demo template. Replace this with your own policy, and have a lawyer check it before you publish it.
What we collect
When you send an enquiry through our form, we collect your name, your email address, your phone or WhatsApp number, the trip or stay you are asking about, the dates and the size of your group.
You may also tell us about dietary needs, medical conditions or your fitness. We ask for this only so that we can plan your trip safely, and we keep it no longer than we need to.
If you message us on WhatsApp or by email, we keep those messages so that we can answer you and plan your trip. If you phone us, we may make a short note of the call.
How we use it
We use your information to reply to your enquiry, plan and run your trip, take payments and meet our legal duties, such as keeping accounts. We do not use it for advertising unless you have said yes.
Cookies
This demo site sets no cookies by default. If you add analytics, a chat tool or a booking widget later, update this section and ask visitors for consent where the law requires it.
Who we share it with
We share your details with the guides, hosts and transport providers who need them for your trip, and only the details they need. We do not sell personal information.
How long we keep it
We keep enquiry and booking records for seven years, to meet accounting rules. Messages from people who do not book are deleted after twelve months.
Medical and emergency details are deleted when your trip ends, unless the law asks us to keep them for longer.
Your rights
You can ask to see the information we hold about you. You can ask us to correct it, or to delete it unless we must keep it by law. You can also ask us to stop sending you messages at any time.
To use these rights, email hello@meridianpine.example. We reply within 30 days.
Contact
Meridian Pine, 12 Larch Street, Boulder, CO 80302, United States. Email hello@meridianpine.example.